Commitment to Your Privacy
Protecting your privacy is the biggest concern for us. Gotravo understand how important your personal information is, so we have developed this privacy policy to protect your personal information and keep it confidential. We are particularly very sensitive to privacy issues on the Internet and therefore providing this Privacy Policy, so you know about our online information practices and understand how we treat the information we receive about you. Please read the following policy carefully to learn about our privacy practices.
The terms "we", "us", and "our" refer to Gotravo, a company incorporated in Chandigarh, India. The term "you" refers to the website visitor and/or booking a reservation through on our website, or through our customer service agents. By visiting our website gotravo.in/, you are accepting the practices described herein.
Information Collection
Generally, you don’t have to provide any personal information to visit or use our website. However, if you want to use our travel services or book a tour or holiday packages, we may invite you to complete a registration form or submit your tour requests and/or plans. So we can make your website experience even better, we may collect your personal information such as your name, contact number, e-mail address, mailing address, login ID, password and other contact information that you voluntarily transmit with your emails and/or other communications to us.
How we use your information?
We use your personal information to provide the services that you request. We may also use your personal information for the following purposes, including but not limited to:
- Travel confirmation
- Troubleshoot problems
- Respond to any query or comments
- To resolve disputes
- To resolve disputes
- To solicit information from you
- To collect fees
- To prevent prohibited or illegal activities
- Customize your experience
- Send you important information or notices
- To enforce our Terms of Use, and as otherwise described to you at the point of collection.
We do not share, sell, rent or lease your sensitive, confidential and personal information such as your credit/debit card number, bank details, trip details and name to any third parties, except as explicitly disclosed below.
With whom we share your information
In some particular cases, we may share your information with the following entities:
- We may share your personal information and holiday packages details with suppliers to complete your purchase with us, such as airline, hotel, cruise, or car rental agencies, or activity providers.
- We may share your information with our corporate entities and affiliates to prevent identity theft, fraud, and other illegal acts.
- We may share your personal information with third parties who provide services or functions on our behalf, including card processing, customer service, business analytics, and fraud prevention. These companies have access to your personal information needed to perform their necessary functions but are not permitted to share or use any of the information for any other purposes.
- We may share your information with customs and immigration for any requirement relating to travel
- We may share your information with government agencies to comply with a valid and authorized request, including visa documentations and other legal processes.
Consent
Gotravo does not sell or trade upon any of your personal information without your consent. Whatever information your provide us to buy a tour package, complete a transaction or payment verification; we imply that you consent to us collecting your personal information and using it for that specific reason only. We will not use your personal information for a secondary reason like marketing until you ask us to do.
Choice on Collection
We may send you mailings regarding our traveling services periodically. You will only receive our updates if you accept our newsletter subscription and indicated that you don’t object to these offers or notifications. You can unsubscribe from our mailing list anytime if you’re not interested in our newsletter. You may also ask to have the information on your account on Gotravo website removed or deleted, however, because we keep off.
Disclosure
We may also disclose your personal information shared with us if required by the law to do so or if you violate our Terms & Conditions of Use.
Website Cookies
Our website uses cookies on gotravo.in/ only to improve your user experience of the website.
Changes to this Privacy Policy
Gotravo reserve the right at any time, at our sole discretion, to change this Privacy Policy and any amendments will become effective at the moment it’s posted. We encourage you to frequently review the Privacy policy periodically for any changes. We will notify you of any changes to this Privacy Policy.
Questions and contact information
If you would like to access, correct, modify, remove or delete any personal information about you, register a complaint, or simply want more information contact us at info@gotravo.in
